Frequently Asked Questions

Everything you need to know about Seep home essentials.

What materials are used in Seep products?

We prioritize sustainability and durability, using responsibly sourced wood, organic cotton, and recycled metals to ensure your home essentials last a lifetime while respecting the planet.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day window for returns on all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the United Kingdom. We are working hard to expand our delivery zones to more countries in the near future.

How can I track my order status?

Once your order is shipped, you can track it through the link provided in your shipping confirmation email or by logging into your account on our website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.